Foodipie

Privacy Policy

Last Updated: April 8, 2025

  • Introduction
  • Information We Collect
  • How We Use Your Information
  • Information Sharing
  • Data Security
  • Cookies & Tracking
  • Your Rights
  • Children's Privacy
  • Changes to Privacy Policy
  • Contact Us
  • Terms & Conditions

1. Introduction

At Foodipie, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services. Please read this policy carefully to understand our practices regarding your personal data.

By using our platform, you consent to the data practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our platform.

This Privacy Policy is prepared in accordance with applicable Indian laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2025.

2. Information We Collect

We collect several types of information from and about users of our platform, including:

Personal Information

  • Contact Information: Name, email address, phone number, and delivery address
  • Account Information: Username, password, and profile details
  • Payment Information: We may use third-party tools, such as payment gateways (e.g., Razorpay, PhonePe) and analytics providers, which may collect and process data in accordance with their own privacy policies. We recommend reviewing those policies for more information.
  • Order Information: Food preferences, order history, and special instructions

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: Processing orders, facilitating deliveries, and managing your account
  • Communication: Sending order confirmations, updates, and responding to your inquiries
  • Improving Our Platform: Analyzing usage patterns to enhance user experience and develop new features
  • Personalization: Tailoring content and recommendations based on your preferences and order history
  • Marketing: Sending promotional offers, newsletters, and updates about our services (you can opt out at any time)
  • Security: Protecting our platform, preventing fraud, and ensuring the safety of transactions
  • Legal Compliance: Fulfilling our legal obligations and enforcing our terms of service

4. Information Sharing

We may share your information with:

  • Restaurants: We share your order details, delivery address, and contact information with the restaurants you order from to fulfill your orders
  • Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service
  • Business Partners: Trusted partners who help us operate our business and provide services to you
  • Legal Authorities: When required by law, court order, or governmental regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset

We will only send you marketing communications with your explicit consent. You may withdraw your consent at any time by using the unsubscribe link or contacting us directly..

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

  • Encryption of sensitive data
  • Secure socket layer (SSL) technology
  • Regular security assessments
  • Access controls and authentication procedures
  • Data backup and recovery protocols

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites.

6. Cookies & Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences. Cookies help us understand how users navigate through our platform, improve user experience, and deliver personalized content.

Types of cookies we use:

  • Essential Cookies: Required for the platform to function properly
  • Functional Cookies: Remember your preferences and settings
  • Analytical Cookies: Collect information about how you use our platform
  • Marketing Cookies: Track your browsing habits to deliver targeted advertising

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our platform.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information in certain circumstances
  • Restriction: Request restriction of processing of your personal information
  • Data Portability: Request transfer of your personal information to another service provider
  • Objection: Object to processing of your personal information for certain purposes
  • Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Children's Privacy

Our platform is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. Changes to Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we may provide additional notice, such as an email notification. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: foodipieowner@gmail.com

Phone: +91 9518895476

We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.